Terms and Conditions

Effective Date: 01 May 2025

Welcome to StackWC, a product owned and managed by ilmosys infotech LLP. By accessing or using our website (https://stackwc.com) or any of our WooCommerce plugins, services, or associated content, you agree to be legally bound by the following terms and conditions.

Please read these Terms carefully before purchasing, installing, or using any of our products.

1. Company Information

StackWC is operated by:

ilmosys Infotech LLP

Registered in India

📧 Email: support@stackwc.com

🌐 Website: https://stackwc.com

2. Use of Our Products

All plugins and digital products offered through StackWC are licensed under the GNU General Public License (GPL) unless otherwise stated.

You may use our products in accordance with the terms of your selected license. Redistribution, repackaging, or resale without our prior written consent is strictly prohibited.

3. Licensing

Our products are available under different licensing models:

Free Version – Offers limited features with community-based support.
Pro Version – Includes advanced features, regular updates, and priority email support, based on the plan you purchase.

Licenses are valid for the specified term (e.g., yearly or lifetime) and must be renewed for continued access to updates and support.

4. Payments and Refunds

Payments for premium plugins are processed through trusted payment gateways. We offer a 14-day money-back guarantee for pro plugins if:

The plugin does not function as described, and
Our support team is unable to resolve the issue.

Refund requests must be submitted through our Support Page with a valid explanation.

5. Updates and Compatibility

We regularly update our plugins to ensure compatibility with the latest versions of WordPress, WooCommerce, and other major dependencies. While we strive for timely updates, it is your responsibility to ensure compatibility with your environment before deployment.

We recommend testing updates on a staging site before applying them to a live website.

6. Support Policy

Support is provided only for active license holders of pro versions. Our support covers:

Product installation
Bug fixes
Feature usage guidance

We do not cover customization, third-party conflicts, or server-specific issues. Free users may refer to our documentation and community resources.

7. Trademarks Disclaimer

All third-party trademarks (e.g., WooCommerce, WordPress) mentioned on our site are property of their respective owners. StackWC is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Automattic, WordPress.org, or any of their subsidiaries.

8. Limitation of Liability

Under no circumstances shall ilmosys Infotech LLP or StackWC be liable for:

Loss of data
Business interruptions
Site downtime
Any indirect, incidental, or consequential damages arising from the use or inability to use our products.

You are solely responsible for backing up your website and testing any plugin before live deployment.

9. Third-Party Dependencies

Our plugins may depend on third-party services, libraries, or platforms. While we aim to maintain compatibility, we do not guarantee the continued availability, stability, or support of any third-party integrations.

10. Privacy Policy

Please refer to our Privacy Policy for information about how we collect, use, and protect your personal data.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or plugins indicates your acceptance of those changes.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, you may reach us at: