Privacy Policy

Effective Date: 1st May 2025

This Privacy Policy outlines how StackWC, a product of ilmosys infotech LLP, collects, uses, and protects your information when you interact with our website (https://stackwc.com) or use any of our WordPress/WooCommerce plugins.

By using our website or plugins, you agree to the terms described in this Privacy Policy.

1. Who We Are

StackWC is operated by:

ilmosys infotech LLP

Registered in India

📧 Email: support@stackwc.com

🌐 Website: https://stackwc.com

2. Information We Collect

We collect different types of information depending on how you interact with us:

a. Information You Provide

When you sign up, purchase, or contact us, we may collect your name, email address, billing details, and support messages.

b. Automatically Collected Data

When you use our plugins (especially the pro versions), we may collect:

Plugin usage data
Site environment (e.g., WordPress version, PHP version)
License activation and deactivation events

c. Data Collected via Freemius

We use Freemius to manage plugin licensing, payments, and certain analytics. When you install or activate our plugins, Freemius may collect the following (based on user opt-in):

Website URL and admin email
IP address and geolocation
WordPress and server configuration
Plugin usage and version

You can review Freemius’ privacy policy for more information about their data practices.

3. How We Use Your Information

We use collected data to:

Provide plugin features and updates
Process purchases and renewals
Respond to support requests
Improve plugin functionality
Send important notices (e.g., critical updates or security alerts)

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking

Our website may use cookies to:

Maintain your session
Track anonymous usage data via analytics
Remember your preferences

You can manage or disable cookies through your browser settings.

5. Sharing of Information

We share your data only with trusted services necessary for operating our business, such as:

Freemius – Licensing, analytics, payment processing
Payment gateways – Secure transaction processing
Email providers – For support and notifications

We ensure that third parties follow adequate data protection and privacy standards.

6. Your Rights and Choices

Depending on your jurisdiction, you have the right to:

Access or export your data
Request correction or deletion of your data
Withdraw consent for data processing (where applicable)
Object to specific uses of your data

For any such request, please contact us at support@stackwc.com. We will respond within a reasonable timeframe.

7. Data Retention

We retain user data only as long as it is necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting obligations.

8. Security

We implement industry-standard security measures to protect your personal information. However, no system is 100% secure, so we encourage you to take steps like using strong passwords and keeping your software updated.

9. Children’s Privacy

Our website and plugins are not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For any questions about this Privacy Policy or your data, please reach out to us at: